Terms of Service

Last updated: March 3, 2026

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the OpenZulu platform operated by Volare Holdings LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Subscriptions and Payments

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Volare Holdings LLC cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Volare Holdings LLC with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information.

3. Free Trial

Volare Holdings LLC may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for the Free Trial.

If you do enter your billing information when signing up for the Free Trial, you will not be charged by Volare Holdings LLC until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any viruses, malware, or malicious code
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the integrity or performance of the Service
  • Harvest or collect user information without consent
  • Engage in any activity that could harm minors
  • Impersonate any person or entity
  • Generate or distribute spam, phishing content, or deceptive materials
  • Use AI-generated outputs in a manner that violates any applicable law or third-party rights

5. AI-Generated Content and Outputs

The Service utilizes artificial intelligence to generate responses, content, and perform actions on your behalf. You acknowledge and agree that:

  • AI-generated outputs may be inaccurate, incomplete, misleading, or not reflective of current information. You must independently verify any factual assertions, data, or recommendations before relying on them.
  • You are solely responsible for evaluating, reviewing, and deciding whether to use, publish, send, or distribute any content generated by the Service.
  • AI-generated content does not constitute professional advice of any kind, including but not limited to legal, financial, medical, tax, or investment advice. You should consult qualified professionals for such matters.
  • You bear full responsibility for any content you publish, send, distribute, or otherwise make available that was created with the assistance of the Service, including any marketing materials, communications, documents, or creative works.
  • We make no warranty that AI-generated outputs are free from errors or third-party intellectual property claims. You are responsible for ensuring that your use of any output complies with applicable laws and does not infringe on the rights of others.
  • Similar or identical outputs may be generated for other users based on similar inputs. You do not have exclusive rights to any AI-generated output.

6. AI Models and Service Infrastructure

The Service utilizes multiple artificial intelligence models from various third-party providers to deliver its capabilities. You acknowledge and agree that:

  • We may use, change, add, replace, or discontinue any AI model or provider at any time, at our sole discretion, without prior notice. The specific AI model(s) powering the Service may vary based on factors including performance, availability, cost, capability, and the nature of your request.
  • No specific AI model, provider, or version is guaranteed as part of the Service. References to specific models in marketing materials, documentation, or the Service interface are for informational purposes only and do not constitute a commitment to provide access to any particular model.
  • Output quality, response characteristics, and capabilities may vary depending on the AI model in use at any given time. We continuously optimize model selection to provide the best overall experience, but individual responses may differ across models.
  • Third-party AI model providers have their own terms of service, usage policies, and acceptable use restrictions. Your use of the Service must comply with any applicable restrictions imposed by underlying model providers.
  • We are not liable for any changes in output quality, capability, or availability resulting from changes to underlying AI models or providers.

7. Third-Party Integrations and Connected Accounts

The Service allows you to connect third-party accounts and services, including but not limited to email accounts, messaging platforms, file storage services, and other applications ("Connected Accounts"). By connecting such accounts, you acknowledge and agree that:

  • You authorize the AI agent to access, read, modify, send, delete, and otherwise interact with data in your Connected Accounts in accordance with the instructions and commands you provide.
  • Volare Holdings LLC is not responsible or liable for any actions taken by the AI agent on your Connected Accounts, including but not limited to: deletion or modification of emails, files, messages, or other data; sending of messages or communications; changes to account settings or configurations; or any resulting data loss.
  • You are solely responsible for all instructions, commands, and prompts you provide to the AI agent regarding your Connected Accounts. You should carefully review any agent actions, particularly those involving irreversible operations such as deletion, sending messages, or modifying data.
  • You are responsible for understanding the scope of permissions granted when connecting third-party accounts and for managing those permissions appropriately.
  • We do not guarantee the availability, accuracy, reliability, or security of any third-party services. Your use of Connected Accounts is also subject to the terms and conditions of those third-party services.
  • We strongly recommend that you maintain backups of important data before connecting accounts to the Service and exercise caution when issuing instructions that may result in permanent changes.

8. User Responsibility and Assumption of Risk

You assume all risk associated with your use of the Service, including all AI agent capabilities. Without limiting the foregoing, you acknowledge and agree that:

  • You are solely responsible for all instructions, commands, prompts, and configurations you provide to the Service and its AI agents.
  • You are responsible for reviewing and, where possible, approving agent actions before they take effect, particularly for operations that are irreversible or that affect third-party accounts.
  • Any marketing materials, business communications, legal documents, creative works, or other content created using the Service remain your sole responsibility. If you face third-party claims arising from such content, you bear full responsibility.
  • You should exercise particular caution when directing the AI agent to perform irreversible actions, including but not limited to deleting data, sending communications, making financial transactions, or modifying account settings.
  • The Service is a tool to assist you, not a substitute for your own judgment, oversight, and decision-making. You remain ultimately responsible for all outcomes arising from your use of the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless Volare Holdings LLC, its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from or related to:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
  • Content generated, modified, sent, published, or distributed through your use of the Service, including any AI-generated outputs
  • Actions taken by the AI agent at your direction or on your Connected Accounts, including any resulting data loss, unauthorized communications, or third-party claims
  • Any third-party claims related to your marketing materials, business communications, creative works, or other content created, distributed, or published using the Service
  • Any claims arising from your use of AI-generated content in a manner that infringes on intellectual property rights, violates applicable laws, or causes harm to third parties

10. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Volare Holdings LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Volare Holdings LLC.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

12. Limitation of Liability

In no event shall Volare Holdings LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content
  • Actions performed by AI agents on your Connected Accounts or third-party services
  • Loss, deletion, or modification of data, emails, files, or messages resulting from AI agent actions
  • Content generated by the Service, including its accuracy, legality, completeness, or fitness for any purpose
  • Any claims by third parties arising from your use of AI-generated content, marketing materials, or communications
  • Interruptions, errors, or failures of third-party integrations or Connected Accounts

To the maximum extent permitted by applicable law, the aggregate liability of Volare Holdings LLC for all claims arising out of or relating to the use of or inability to use the Service shall not exceed the amount you paid to Volare Holdings LLC for the Service during the twelve (12) months prior to the event giving rise to such liability, or one hundred U.S. dollars ($100), whichever is greater.

13. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Without limiting the foregoing, Volare Holdings LLC makes no warranties or representations that:

  • AI-generated outputs will be accurate, complete, current, reliable, or error-free
  • The Service will meet your specific requirements or expectations
  • AI agent actions will produce your intended or desired results
  • The Service will be uninterrupted, timely, secure, or free from viruses or other harmful components
  • Any information obtained through the Service will be accurate or reliable

You should not rely on AI-generated content as a substitute for professional judgment. Any reliance you place on AI-generated outputs is strictly at your own risk.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

16. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: legal@openzulu.com
  • By mail: Volare Holdings LLC, 159 4th Ave N Suite 100, Nashville, TN 37219