Question 1

What is OpenZulu?

Accepted Answer

OpenZulu is the managed service behind Zulu Assistant. Customers use the assistant through Telegram, WhatsApp, and the native mobile app for supported work such as web research, coding, files, persistent context, and optional connected Google Workspace workflows.

Question 2

What is the difference between OpenZulu and Zulu Assistant?

Accepted Answer

OpenZulu is the platform and managed service. Zulu Assistant is the customer-facing assistant and mobile app. OpenZulu uses licensed and open-source software components, but the OpenZulu service itself is commercial and is not presented as an official product of any underlying technology provider.

Question 3

How does OpenZulu work?

Accepted Answer

After you create an account and select a plan, you can pair Telegram or WhatsApp or sign in to the native mobile app. Your plan defines the monthly token allocation, rate limit, and maximum request size. Optional service connections require separate authorization.

Question 4

Can I connect Google Workspace?

Accepted Answer

Yes. The customer dashboard supports guided connections for Gmail, Google Sheets, Google Calendar, and Google Analytics workflows. Each connection requires your authorization and uses the scopes shown during consent. You can disconnect a connected Google account from the dashboard.

Question 5

What can the assistant do today?

Accepted Answer

Current product surfaces support conversational assistance, web research, file and image analysis, coding and code execution, persistent agent context, and multi-step work with available tools. Connected Google workflows are optional. Results depend on the plan, channel, available tools, permissions, and the specific request.

Question 6

Does the assistant take actions without review?

Accepted Answer

The assistant can use available tools within the permissions and configuration provided to it. Some work may still require confirmation or manual completion. Review consequential outputs and actions before you rely on, publish, send, or execute them.

Question 7

What are tokens?

Accepted Answer

Tokens are a measure of text and model processing, not a fixed number of messages. Long conversations, large files, and complex requests generally use more tokens. Your account shows usage against the monthly allocation included with your plan.

Question 8

What happens when I reach my token limit?

Accepted Answer

Service pauses at the plan limit instead of creating an automatic token overage charge. You can wait for the billing-period reset, review a plan change, or use an available prepaid token bundle while your subscription is active.

Question 9

How does the 7-day Pro trial bill?

Accepted Answer

Eligible new customers add a payment method when starting the trial. The Pro subscription renews at $19.99 USD per month on day 8 unless canceled before renewal. Trial eligibility and final checkout terms are shown before you confirm.

Question 10

How do I cancel a subscription?

Accepted Answer

Use the subscription controls in your account dashboard. Your dashboard or billing portal shows the effective date and status. The Terms of Service govern billing, cancellation, and access after cancellation.

Question 11

How does OpenZulu protect connected data?

Accepted Answer

OpenZulu serves supported traffic over TLS and encrypts sensitive connected credentials at rest. OpenZulu does not sell conversation data or use it to train third-party AI models. Messages and relevant context are processed by the model and service providers needed to operate the product. See the Privacy Policy for the current details.

Question 12

Can I use OpenZulu for coding?

Accepted Answer

Yes. The assistant can help inspect, write, run, and debug code when the required context and tools are available. Developer plans publish larger token budgets, maximum request sizes, and rate limits for more sustained technical work. Always review generated code before using it in important systems.

Question 13

Can a business use OpenZulu?

Accepted Answer

Yes. Published plans are available directly. Businesses with a defined workflow can contact OpenZulu to discuss current fit, connected systems, permissions, review requirements, users, and expected usage. Custom functionality or service levels are not assumed and must be confirmed in writing if available.

Question 14

What does ‘agentic AI’ mean?

Accepted Answer

Agentic AI is a general term for software that can plan and use tools to carry out parts of a task, rather than only returning text. It does not mean every action is autonomous, reliable, or appropriate without human review.

Product details, stated plainly.

Still have questions?

Product details, stated plainly.

Getting StartedWhat is OpenZulu?

Getting StartedWhat is the difference between OpenZulu and Zulu Assistant?

Getting StartedHow does OpenZulu work?

FeaturesCan I connect Google Workspace?

FeaturesWhat can the assistant do today?

Safety & PrivacyDoes the assistant take actions without review?

Plans & BillingWhat are tokens?

Plans & BillingWhat happens when I reach my token limit?

Plans & BillingHow does the 7-day Pro trial bill?

Plans & BillingHow do I cancel a subscription?

Safety & PrivacyHow does OpenZulu protect connected data?

FeaturesCan I use OpenZulu for coding?

BusinessCan a business use OpenZulu?

Getting StartedWhat does ‘agentic AI’ mean?

Still have questions?